Frequently Asked Questions
How to proceed with the Add to Cart process?
When you're done adding items to your Shopping Cart, simply click the "Checkout" button on the Shopping Cart page; We will guide you through the payment process.
What is the shipping address?
Shipping address is your shipping address. If you have an international address, it would be very helpful to rewrite your address before ordering.
Can you ship your products anywhere?
Yes! However, we are not responsible for any additional fees you may incur due to international duties.
How can I track my orders and payments?
Once you log in to your account, the status of your payment history can be found under Order History. For orders made by registered cargo, you will be given a tracking number (product tracking number) after the receipt received from the cargo company.
How safe is my personal information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the payment process. For more information about how we secure and use your information, please see our Privacy Policy.
Does your site install cookies?
Yes, we temporarily download small packets of information to your computer. Cookies are used by us to facilitate and improve your ordering experience. To use our online shop you must always have cookies enabled.